Frequently Asked Questions
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FAQ
Questions? We've Got Answers!
If you’d like to know a bit more about how we work, here are some answers to common questions. As always, feel free to reach out to us!
Yes, we are fully mobile and will come to your barn, and work by appointment only. Please try to schedule a few weeks in advance so we can fit you into our travel schedule. If you have a last minute or emergency need, please reach out, we will try to accommodate you as best we can.
We serve nearly all of New York State's Finger Lakes and Southern Tier Region, including Tompkins, Cortland and Tioga counties.
Tompkins County:
- Brooktondale
- Cayuga Heights
- Danby
- Dryden
- East Ithaca
- Forest Home
- Freeville
- Groton
- Ithaca
- Jacksonville
- Lansing
- McLean
- Newfield
- Northeast Ithaca
- Northwest Ithaca
- Slaterville Springs
- South Hill
- South Lansing
- Trumansburgh
- Varna
- West Danby
Cortland County:
- Blodgett Mills
- Cincinnatus
- Cortland
- East Homer
- Harford
- Homer
- Little York
- Marathon
- McGraw
- Preble
- Truxton
- Willet
Tioga County:
- Barton
- Berkshire
- Candor
- Newark Valley
- Nichols
- Owego
- Richford
- Spencer
- Tioga
- Waverly
Our rates vary by service and by the number of horses on site. We take great pride in delivering high quality, custom, precision work with great care for your horses, and our clients appreciate that!
Be sure to make your appointments well in advance, we are very busy.
Please reach out to us to discuss your needs and we will provide an individualized quote.
In general, you will want to have your horses' hooves trimmed at least every 6-8 weeks. Regular, consistent hoof care appointments for your horses results in happier horses who know and trust us as we develop our bond with them — and you!
If you have an emergency equine medical need, we strongly recommend you call your vet first or Cornell's equine hospital at (607) 253-3100.
For urgent farrier needs, please reach out to us. We will do our best to accommodate you and your horse. If we cannot adjust our schedule, we will try to refer you to a colleague.
That said, prevention is the best cure — get on our schedule for regular appointment to minimize the potential for emergencies!
Yes, we work with most animals that can benefit from basic or therapeutic shoes, including horses, foals, donkeys, mules, even cows! Reach out and ask us about your situation and we will respond promptly.
For new clients, the best way to make an appointment with us is to book an introductory phone call here. On this call we will discuss your horses' needs, pricing, and set a time to visit your barn.
For existing clients, we strongly recommend that you book your next appointment at the time of service.
Yes! We specialize in challenging cases and therapeutic shoeing. Please take a look at a few of the services we offer, as well as "before & after" photos here. If you don't see your particular need on our list, please reach out let's have a conversation. Our goal is to help you find the best care for your horse.
We work with many veterinarians in the region and are happy to work with and discuss treatment plans with your home vet.
We also work closely with Cornell University's veterinary hospital and highly recommend their team of veterinarians.
If you have an urgent emergency please call your vet first or Cornell's equine hospital at (607) 253-3100.
Thank you for asking this question! We so appreciate when our clients take the time to ensure a safe and calming environment for their horses.
- Please have all horses caught, haltered, and tied or held in a safe working environment.
- If horses are muddy, please take a moment to wipe the mud off your horses' legs and feet before their appointment.
- Kindly ensure our work will take place in an area where your horse won't be distracted by other horses or animals.
- If your horse is in pain, or if you think they might need sedation for their service because they are unable to be handled safely, please let us know in advance so we can be prepared. Please note that we do not provide sedation — it is your responsibility to obtain this from your veterinarian beforehand.
Thank you for asking! Because we travel to our clients' barns, we work to group appointments in similar locations on a particular day so that we can maximize our time with your horses and stay on schedule. Many of our clients take advantage of our annual service packages, and therefore receive priority booking privileges.
For this reason, we greatly appreciate 48 hour notice by phone or text if you need to cancel or reschedule your appointment. That way we can try to rebook your slot with another client.
That said, if you have another animal that needs hoof care who can take the original time slot, we may be able to work with you, as long as the service and time required is similar. Thank you!
Let's Talk About Your Horses' Needs
All horses need regular hoof care every 4-5 weeks. Proper hoof care is the keystone to your horses’ overall well-being. Don’t delay, reach out today to get your custom quote and an appointment on my schedule today!
WHY CHOOSE FLATIRON FORGE
Excellent Care for Your Horses' Hooves
At Flatiron Forge, we blend expertise with a genuine passion for equine health. We’ve trained with the best, and with our dedication to top-notch hoof care, we ensure your horses receive the best possible treatment. Our professional and friendly approach guarantees both you and your horses will feel at ease. Explore our comprehensive range of services designed to keep your horses’ hooves in peak condition.
- Cornell-Trained Farrier
- Full Service Equine Hoof Care
- Hoof Evaluations
- Therapeutic Shoeing
- Flexible Scheduling with Mobile Service/Barn Calls
- Serving the Finger Lakes and Southern Tier Regions
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